Terms and Conditions (Ireland)

Terms and Conditions of Trade

Goods are only supplied on the condition that the purchaser has read and fully accepted our terms and conditions of trade as detailed below. The placing of an order is deemed as confirmation that the customer has accepted our terms and conditions of sale.

New and Existing Accounts
Your order will be processes and despatched from O’Connor Group Ltd. All customers are required to complete an account application form from O’Connor Group Ltd, supplying trade references. O’Connor Group Ltd reserves the right to refuse a credit account. In such cases, trading will be on a pro forma basis only.

Pro Forma Accounts
Once a pro forma order is placed, payment in full must be received within two weeks. If payment is not received within this period, the order will be cancelled. Goods will not be despatched until payment in full is received.

Invoicing and Payment
Invoices will be issued by O’Connor Group Ltd. They are an Irish registered company and as such, VAT where appropriate will be charged on their invoices. However, all prices include duty and so you will not be required to make further duty payments. Please quote your account number on all payments to O’Connor Group Ltd. Payment is required within 30 days from the date of invoice with the exception of pro forma customers.

Transit Losses and Discrepancies
When signing for deliveries, it is the customer’s responsibility to indicate if the goods delivered are unchecked or damaged. This must be noted on the delivery driver’s docket. Failure to do this will invalidate any claim for loss or damage. Loss or damage of goods must be notified to us within 2 working days of receipt, quoting your account number and despatch note number. Non-receipt of the entire consignment must be notified to us within 5 working days from the date of invoice.

Retention of Title
The property of the goods shall not pass to any persons or companies until all monies owed to O’Connor Group Ltd have been paid in full. The customer shall be entitled to sell the goods for and on behalf of the account of O’Connor Group Ltd and will retain all proceeds of such sales, in trust, for the company of O’Connor Group Ltd. O’Connor Group Ltd shall be entitled, at any time, to repossess the goods whether with or without notice and O’Connor Group Ltd and its employees or agents shall have the right to enter the premises of the customer for the purpose of effecting such repossession.

Return of Saleable Goods
Before returning goods, authorisation must be obtained from Stockshop Country Ltd head office in the UK. Please ensure that full documentation is included with the returned goods, detailing your account number, the despatch note number and the reason for the return.

Faulty Goods
Where products are alleged to be faulty, Stockshop Country Ltd shall so far as possible pass on to the customer the benefit of any guarantee or warranty given by the manufacturer. Stockshop Country Ltd reserves the right to repair or replace any items found to be faulty. Where products are alleged to be faulty, the customer should first contact Stockshop Country Ltd. Stockshop Country Ltd does not accept responsibility for goods that customers decide to replace free of charge to their customers without prior consultation with Stockshop Country Ltd.

Not withstanding anything contained in these Conditions, any goods supplied by O’Connor Group shall be at the customer’s risk from the time of delivery to him or to any carrier or agent acting on his behalf.

Carriage Charges
Order value up to 349.99 euro Carriage charged at 20.00 euro
Order value over 350.00 euro Free

Please note that prices are nett in Euro. All prices are subject to alteration without prior notification.