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Clipper Servicing & Blade Sharpening

Clippers & Blade Services

The Wolseley brand promises quality and ultimate care for your horse. Wolseley customers experience first class service and support throughout the life of their clippers. Our clippers are hand assembled and individually tested, making them very reliable. Our UK based service department offers practical advice and fast turnaround on blade sharpening and clipper servicing

Services We Offer:

  • Wolseley Clipper servicing & repairs
  • Non – Wolseley brand servicing & repair – Makes include: Lister, Heinegar and Hauptner
  • Blade Sharpening for Wolseley and non Wolseley blades
  • Fencing servicing and repair - Please note, when returning a fencer we do not need the earth stake back, just send the fencing unit
  • De-Horner servicing and repair

Please note that not all clippers may be serviced and repaired due to their age or availability of parts. We do not stock the parts for discontinued models of clippers

How To Send Your Clippers/Blades:

Most of our customers post their items into us, if you wish to do so we ask that you include a covering letter stating:

  • Your Name
  • Your best contact number
  • The address you would like your clipper/blades returned to
  • Whether you would like a quote before the work is carried out
  • The average age of the clipper (N/A for blades)
  • A brief description of any problems that you may have been experiencing, ie rattling noises, getting too hot
  • Whether you would like Gold Service (see below for more details)

When posting clippers please make sure they are well wrapped and protected and the blades are separate from the machine, as this rapidly reduces the risk of damage during transit. It is not necessary to send the clipper in its original case and this incurs greater delivery costs. We strongly advise all our customers who are posting in their items, to send via recorded post or courier as Stockshop cannot be held responsible for any items lost or damaged in the incoming post.

Please send all clippers and blades to the following address;
                            F.A.O Servicing Dept
                            Stockshop Limited
                            Lodge Trading Estate
                            Broadclyst
                            Exeter
                            EX5 3BS

If you live locally and wish to drop off your clippers/blades you are more than welcome to do so. Our opening times are Monday-Friday ~ 9.00am – 5.00pm

Prices:

Our blades sharpening prices are stated below, these prices are inclusive of VAT and return postage costs:

Quantity Price 
1 Set £9.96
2 Sets £18.00
3 Sets £26.52
4 Sets £35.28
5 Sets £42.72
6 Sets £50.16
7 Sets £57.60
8 Sets £65.11
9 Sets £72.48
10 Sets £79.68

 

The cost of service for Wolseley clippers is £28.00 + VAT + P&P, and a non Wolseley clipper service is £40.00 + VAT + Parts

Payment:

We accept payment via Cheque, Card, BACS or Cash on collection. If you know the amount required then you can enclose a cheque when you send your goods into us, please make cheques payable to “Stockshop Limited”. If you do not know the total value then we will contact you when your clippers are ready and can take payment over the phone. If you are collecting your clippers/blades we do accept cash on collection. Please refrain from sending us cash in the post.

Turnaround:

We operate on a first come first served basis. No clipper or blades has priority over others, unless they are under warranty or instructed for gold service. We average a 3 working day turnaround for blade sharpening and a 5-7 working days for servicing. The turnaround time is from when we receive your item, so please allow time for your item to reach us. Also, please note these times are not a guarantee and our turnaround times do increase during our busier months (Late Sept – Early Feb) so please send in your item with plenty of time to spare to avoid disappointment.

If your clipper is faulty and under warranty then we will get it fixed and returned to you within 48 hours (subject to parts availability).

Gold Service:

Gold service is something we offer to those of you on a tight schedule. It is a service that aims to have your clippers or blades done and sent back to you within 24 hours of arrival. The costs for this are as follows:

  • Clipper Servicing - £10.00 (per service) + VAT
  • Blade Sharpening - £5.00 (per set) + VAT

Please note these costs are an addition to our normal rates. If you wish to have your item Gold Serviced, please state this very clearly on your covering letter.

If you have any further question or queries please don’t hesitate to contact us on 01392 460077 or email: service@stockshop.co.uk or sales@stockshop.co.uk